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Employee Onboarding in Action
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Wolken IDEA with Alan Davidson | Episode 1
In this episode, Sudhir Prabhu, CTO & Co-founder of Wolken Software, sits down with Alan Davidson, CIO at Broadcom, for an insightful discussion on technology, leadership, and innovation.
Alan Davidson
Broadcom Inc.
Team Wolken is extremely flexible and responsive. Broadcom is not a static organization, and things change at dynamic pace and Wolken is able to adjust and deliver seamlessly in stringent timelines.
Hock-Leng Lee
Broadcom Inc.
Team Wolken is fast at responding to client need. It is important to establish credibility in any engagement. Initially, we were not aware of Wolken, but now Wolken is a well known name and partner in Broadcom.
Enterprise-Grade Security
Your data security is our priority. We maintain the highest standards of compliance
and certification to protect your sensitive information.
SOC 2 Type 1
Security, availability, and
confidentiality controls
SOC 2 Type 2
Ongoing operational
effectiveness of controls
GDPR
General Data Protection
Regulation
CSA STAR
Cloud Security Alliance Security Trust Assurance
Comprehensive Security Framework
Our multi-layered security approach ensures your data is protected at every level,
from infrastructure to application.
Data Encryption
End-to-end encryption for
data in transit and at rest
Access Control
Role-based access control with
multi-factor authentication
Audit Trails
Comprehensive logging and
monitoring of all activities
Use Cases
Pre-built AI workers for every department. Deploy in minutes, transform operations in days.
Employee Experience
Transform your IT support with intelligent, autonomous resolution
Handle password resets, software installations, network issues, and complex technical problems with AI workers that understand your infrastructure and policies.
Key Performance Indicators
80%
First-call resolution
2min
Average response time
95%
Customer satisfaction
Capabilities
Password resets
Software deployment
Network diagnostics
Hardware troubleshooting
Example Queries
"Reset my password"
"Install Adobe Creative Suite"
"VPN connection issues"
Customer Experience
Deliver exceptional customer experiences with AI-powered support
Handle product inquiries, process orders, resolve complaints, and provide personalized recommendations with human-like understanding.
Key Performance Indicators
85%
Issue resolution
Instant
Response time
50+
Languages supported
Capabilities
Order tracking
Product support
Complaint resolution
Upselling opportunities
Example Queries
"Track my order"
"Product compatibility"
"Return policy"
HR Operations
Streamline employee services with intelligent HR automation
Answer policy questions, process leave requests, handle benefits enrollment, and provide instant guidance on HR procedures and compliance.
Key Performance Indicators
90%
Self-service rate
24/7
Availability
100%
Compliance accuracy
Capabilities
Leave management
Benefits enrollment
Policy guidance
Compliance support
Example Queries
"How do I request PTO?"
"What are my health benefits?"
"Company policy on flexible work"
Finance Support
Automate financial processes with intelligent accounting AI
Process expense reports, handle invoice queries, provide budget insights, and answer complex financial questions with complete audit trails.
Key Performance Indicators
70%
Process automation
Real-time
Data processing
100%
Audit compliance
Capabilities
Expense processing
Invoice management
Budget analysis
Financial reporting
Example Queries
"Submit expense report"
"Check invoice status"
"Budget vs actual analysis"
Why Choose Wolken AI?
The only AI platform built specifically for enterprise service operations.
Fast, secure, explainable, and designed to work with your existing systems.
Setup Time
Auto-Resolution
Explainable
Downtime Risk
Lightning Fast Deployment
Deploy in 24 hours, go-live in 2 sprints. Traditional implementations take 6-12 months. We deliver enterprise AI in days, not months.
2 sprints to go-live
90% faster than competitors
Zero configuration needed
Explainable AI
Every AI decision is traceable and auditable. Knowledge graph + LLM-as-judge + citations ensure complete transparency for enterprise compliance.
Full audit trail
Citation sources
Decision reasoning
Zero-Risk Migration
Run parallel to existing systems with guaranteed rollback. Test everything without disrupting operations. Your current system stays online.
Parallel deployment
Instant rollback
No service interruption
Autonomous Resolution
AI workers work 24/7 without human intervention. Handle 80% of queries instantly with contextual understanding and intelligent routing.
24/7 operation
Instant responses
Context-aware routing
Continuous Learning
AI improves with every interaction. Machine learning adapts to your specific domain, terminology, and business processes automatically.
Adaptive learning
Domain expertise
Performance optimization
Enterprise Integration
Seamlessly connects with your existing tools: ServiceNow, Salesforce, Jira, Slack, Teams. No data silos, unified experience.
100+ integrations
API-first design
Real-time sync
Proven Business Impact
Real results from real implementations.
L1 Deflection in 30 Days
Time to Go-Live
Setup Time
Downtime Risk
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