Integration Architecture
Built-in Plugins
Integrations are built by Wolken or a partner that’s an expert in the external system
Integration framework
We integrate third-party APIs as part of a flow when a specific event happens in Wolken
Custom Integrations
Custom integrations meet a specific customer use case, are designed from scratch based on Customer requirements
Business made easier
Save Time
Streamline your workflow by connecting tools, reducing manual tasks, minimizing platform switching, and saving time
Custom Integrations
Build custom integrations with APIs. Our developers and support team are here to assist you
Improved Collaboration
Centralizing data from various sources provides a comprehensive view of operations, facilitating better insights
Smart Decision
Get a unified view of your data across applications for better decision-making, all within a single platform
Customer Delight
Provide personalised experiences, elevate customer satisfaction and create loyal customers
Scalability
Improve efficiency and grow your business confidently with integrations that adapt to your evolving needs
Our Pre-built Integrations
Integrate inboxes to convert incoming emails into customer support tickets
Easily respond to customer inquiries through our integrated platform
Respond to customers via Twitter through our integrated platform
Quickly respond to customer queries via WhatsApp within the platform
Communicate seamlessly with teams across the enterprise within the platform
Manage all enterprise functions through our ERP integration feature
Handle inbound and outbound calls with softphone integration
Jira
Sync and manage issues between the platform and Jira seamlessly
Integrate OKTA for secure access and user login credentials
Sync employee data securely and efficiently within the platform
Rally
Create, link, and respond to Rally issues seamlessly through wolken
One-Login
Integrate One-Login for secure access and user authentication
Convert app feedback and ratings into actionable support tickets
Microsoft AD
Enable User Sync from Microsoft AD to Wolken ServiceDesk
Create tickets via SMS and send updates to customers easily
Knowlarity
Integrate softphone for inbound and outbound calls effortlessly
Store, access, and update files online anytime, anywhere
Monitor network devices and manage incidents based on triggers
Store, access, and update files online seamlessly
Create or update incidents triggered by Workato actions effortlessly
AIOps
Automate operations with intelligent insights for incident management
Enhance processes with hands-free efficiency and automation
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Autonom8
Achieve autonomy by creating or updating incidents effortlessly
Firemon
Manage incidents driven by FireMon’s insights and actions
Nexthink
Effortlessly handle incidents through Nexthink’s smart triggers
Altiris
Improve operations with seamless incident management from Altiris
Get Custom Integrations Tailored to Your Specific Needs
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